ADVOCACY & CASE MANAGEMENT FAQ
Full Advocacy and Case Management is an end-to-end support service designed to handle all aspects of your child’s SEND case.
This includes everything from EHCP applications and reviews to attending meetings, liaising with schools and local authorities, and handling documentation to ensure your child receives the support they’re entitled to.
This service is ideal for families who need dedicated, hands-on support from an experienced advocate. It’s particularly beneficial for complex cases or for parents who feel overwhelmed by the demands of the SEND process and want a professional to manage it on their behalf.
Full Advocacy provides continuous, comprehensive support, managing the entire process and liaising with all relevant parties, such as schools and local authorities.
In contrast, consultations or the Membership Hub offer guidance and resources but require families to manage the process themselves.
An advocate can attend various meetings, including EHCP reviews, annual reviews, school meetings, assessments, and tribunal hearings. They ensure your child’s needs are effectively communicated, helping you feel supported and prepared at each meeting.
Yes, a dedicated advocate will take on all communication with the school, local authority, and any other relevant professionals involved in your child’s case. This ensures that your child’s needs are consistently advocated for and that all parties are working towards the right outcomes.
If a tribunal is necessary, your advocate will guide you through the entire process, helping you prepare documentation, gathering evidence, and representing your case.
This includes preparing statements, managing paperwork, and ensuring you’re well-prepared for each step of the tribunal process.
The advocate gathers relevant documentation, including medical records, educational reports, assessments, and feedback from teachers or therapists. They then organise this evidence to clearly demonstrate your child’s needs and build a compelling case for the necessary support, whether for an EHCP, EOTAS, or tribunal hearing.
Yes, your advocate will work with you to identify and secure the specific support services, therapies, and accommodations your child requires. They ensure these services are appropriately included in your child’s EHCP or support plan and push for accountability to ensure they are provided.
During an EHCP review, your advocate will assess the plan’s effectiveness, identify any gaps, and ensure it accurately reflects your child’s evolving needs. They’ll also prepare amendments to the plan, liaise with the local authority, and advocate for necessary updates to ensure continued, appropriate support.
Communication frequency depends on your child’s needs and case requirements.
Your advocate will regularly update you on the progress, discuss strategies, and provide guidance as needed.
Meetings and check-ins are typically scheduled around important case milestones, but you’ll have ongoing access to ask questions and receive updates.
The cost structure is tailored to each individual case, depending on its complexity and scope.
Typically, fees cover case preparation, meeting attendance, ongoing advocacy, and tribunal representation if required.
During the initial consultation, your advocate will provide a clear breakdown of costs based on your child’s unique needs.
The service duration depends on your child’s situation and goals. Some families may need support for a specific process, such as an EHCP application, while others might require ongoing management to ensure continuity of support over time.
Your advocate will work with you to establish a timeframe that aligns with your child’s needs.
Your advocate will handle the day-to-day management, meetings, and communications on your behalf, but your input remains invaluable.
They’ll seek your insights to understand your child’s needs, preferences, and goals, and keep you updated on progress, so you’re informed every step of the way.
By handling every aspect of the process,from assessments and communications to preparing for reviews and tribunals, your advocate relieves you of the administrative and procedural burdens.
This allows you to focus more on supporting your child emotionally and academically, while the advocate manages the complexities of the system.
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